Delivery Information

We are here to help!

Our dedicated Customer Service team are here to make sure you find what you are looking for and to help you with orders and questions. Talk to us.

Please note there may be delays and disruptions to delivery services that fall outside of our control. For more information on shipping times and terms from our postal partners, please check their respective websites: Royal Mail, DHL and Parcel Force.

 

UK Delivery

Throughout March, enjoy free shipping on all UK orders with code MARCHFREESHIP.
This offer ends at 23:59 on 31 March 2024 and cannot be used in conjunction with any other discount or promotion.

We aim to ship your order (excluding original art, see below) within 3 - 5 working days.

Our chosen delivery partners are Royal Mail, DHL and Parcel Force.

 

International Delivery

Shipping costs will be calculated at checkout, based on weight and destination. 

For all orders outside the UK, VAT is deducted from your order at checkout. Upon arrival in your country, your order may be subject to customs duties, taxes and courier handling fees. You are responsible for paying any charges levied by the courier and the local customs office. These vary by destination, please check with your local customs office for more information.

 

Original Art Delivery

We have a dedicated team who carefully prepares your artworks for shipment. We aim to ship your artwork within 14 days.

All unframed art is available for delivery. Framed art that is not available for delivery can be collected from the RA Shop or quoted for courier.

For more information talk to us.

 

Undelivered Orders

We hope it doesn't happen, but in the event that your order cannot be delivered and is returned to the RA, we will contact you to arrange redelivery or cancel and refund the value of your order, excluding postage costs.

 

(Updated 1 March 2024)

Christmas Delivery

Our last order date for guaranteed Christmas delivery has now passed.

Please note our warehouse will be closed from 23 December to 2 January. We will not be sending orders during this time.

Shop with us in-store
You can still do your Christmas shopping with us at the RA until 23 December. Find our festive opening times.