UPDATE

Online Shopping: closed now, back soon

The safety of our visitors, friends and all who work with us at the RA is our highest priority. In line with the advice from Public Health England, the RA is closed temporarily; we have now taken the further decision to close our online shop in the short term, and to minimise non-essential activity.

We will be in touch once online shopping is available again, and are using the opportunity to improve the site and online experience we offer: we promise it will be better than ever! Meanwhile, if you have a query about an existing order, please contact us.

Whilst the front doors of the RA are closed, and for the time being the online shop, we will continue to offer creative inspiration to enjoy from home, and new ways of connecting. Visit us at Royal Academy of Arts, Facebook, Twitter and Instagram.

Sign up to receive RA emails and find out once the online shop is open.

Thank you for your continued support. We are very much looking forward to welcoming you back to the online shop and in person again soon.

Wishing you all the very best,
The Royal Academy of Arts Team

Contact Us

Service Update (updated 19 March 2020)

We want to make sure your order reaches you as safely as possible. Therefore, due to the outbreak of COVID-19, all orders will be dispatched once the RA has reopened. We will be in touch once the RA has reopened and once your order has been dispatched. In the case of framed RA Editions, we will contact you to arrange collection from the RA once it is reopen. If you have any questions regarding your order please get in touch with the RA Online Shop Team and we will be happy to assist.

Please do get in touch if you have any questions or comments. We can provide you with the quickest service if you use the relevant contact details below.

Online shop or mail order queries

Please call us on 0207 300 5841 Monday - Friday 9am - 5pm, email raonlineshop@royalacademy.org.uk or submit your query using the form.

Queries relating to an in-store purchase only

Please call the shop at Burlington House on 0207 300 5757 10am - 5.45pm

RA Editions queries

Please call 0207 300 5933 Monday - Friday 9:30am - 5:30pm or email raeditions@royalacademy.org.uk

Print on demand queries

Please call 0127 351 1944 or e-mail service@kingandmcgaw.com and quote 'www.royalacademyprints.com'

Ticket booking queries

Please call us on 0207 300 8090, or email tickets@royalacademy.org.uk

Friends membership queries

Please call us on 0207 300 8090, or email friends@royalacademy.org.uk

Summer Exhibition queries

Please call us on 0207 300 5929 or 0207 300 5969, or email summerexhibition@royalacademy.org.uk

Visiting the Royal Academy

Find out more information on visiting the Royal Academy