Service Update (updated 19 March 2020)
We want to make sure your order reaches you as safely as possible. Therefore, due to the outbreak of COVID-19, all orders will be dispatched once the RA has reopened. We will be in touch once the RA has reopened and once your order has been dispatched. In the case of framed RA Editions, we will contact you to arrange collection from the RA once it is reopen. If you have any questions regarding your order please get in touch with the RA Online Shop Team and we will be happy to assist.
Please do get in touch if you have any questions or comments. We can provide you with the quickest service if you use the relevant contact details below.
Online shop or mail order queries
Please call us on 0207 300 5841 Monday - Friday 9am - 5pm, email [email protected] or submit your query using the form.
Queries relating to an in-store purchase only
Please call the shop at Burlington House on 0207 300 5757 10am - 5.45pm
RA Editions queries
Please call 0207 300 5933 Monday - Friday 9:30am - 5:30pm or email [email protected]
Print on demand queries
Please call 0127 351 1944 or e-mail [email protected] and quote 'www.royalacademyprints.com'
Ticket booking queries
Please call us on 0207 300 8090, or email [email protected]
Friends membership queries
Please call us on 0207 300 8090, or email [email protected]
Summer Exhibition queries
Please call us on 0207 300 5929 or 0207 300 5969, or email [email protected]
Visiting the Royal Academy
Find out more information on visiting the Royal Academy
