UPDATE


Online Shopping: closed now, back soon

The safety of our visitors, friends and all who work with us at the RA is our highest priority. In line with the advice from Public Health England, the RA is closed temporarily; we have now taken the further decision to close our online shop in the short term, and to minimise non-essential activity.

We will be in touch once online shopping is available again, and are using the opportunity to improve the site and online experience we offer: we promise it will be better than ever! Meanwhile, if you have a query about an existing order, please contact us.

Whilst the front doors of the RA are closed, and for the time being the online shop, we will continue to offer creative inspiration to enjoy from home, and new ways of connecting. Visit us at Royal Academy of Arts, Facebook, Twitter and Instagram

Sign up to receive RA emails and find out once the online shop is open.

Thank you for your continued support. We are very much looking forward to welcoming you back to the online shop and in person again soon.

Wishing you all the very best,
The Royal Academy of Arts Team

Delivery Information

Service Update (updated 19 March 2020)

We want to make sure your order reaches you as safely as possible. Therefore, due to the outbreak of COVID-19, all orders will be dispatched once the RA has reopened. We will be in touch once the RA has reopened and once your order has been dispatched. If you have any questions regarding your order please get in touch here and we will be happy to assist.

During this period our Refunds & returns policy is extended.

UK Orders

FREE delivery on all UK orders of £50 or more.

Delivery charge: £5.95 per order to a single UK, Isle of Man or Channel Islands address. 

Age Restricted Products

Age restricted goods including alcohol and products containing alcohol are not currently available to deliver and cannot be ordered online.

Overseas Orders

Please note that for international orders outside the EU, the recipient is responsible for paying customs duty and taxes prevailing in their own country, not the Royal Academy of Arts or its trading company RA Enterprises Ltd.Orders to Scottish Islands and international destinations are charged according to weight and destination. This will be calculated at checkout. In the event that your parcel is being held at one of Parcel Force's Depots and you wish to get in touch with the Depot, please use the Parcel Force Depot Finder

RA Editions Orders

All purchases of unframed prints from the RA Editions store will be dispatched once the RA has reopened. Delivery charges are detailed below. Please note that purchases of unique works that are for collection only will only be available for collection once the RA has reopened. The RA Editions Team will be in touch regarding all orders upon the RA reopening. Alternatively if you would like to contact them, you can do so on here or call 0207 300 5933.

Art Sales Delivery Charges

Undelivered Orders

In the event that your order cannot be delivered once the RA has reopened and is returned to the RA warehouse, we will contact you to arrange a redelivery. We will hold your order for 3 weeks from that time. If after this time we have not received a reply, your order will be refunded to you.