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    The RA Shops are open and ready to welcome you. Shop online from the comfort of home or book your free ticket to visit us here. Every purchase supports the RA.

    The RA Shop online is scheduled to undergo essential maintenance on Tuesday 11 January 2022. Thank you for your patience.

    The RA Shop online is now open, and you can shop an edit of our collections at the RA Shops at Burlington House and Burlington Gardens, with a free ticket.

    We are currently doing some behind the scenes improvement . There will be a 7-10 day delay on deliveries from 7 August. Thank you for your patience.

    For more information on our shops and services and how we are keeping our visitors and staff safe, please click here. 

    Our last order date for guaranteed Christmas delivery has now passed. For more delivery information please click here. Shop with us at the RA. Find our festive opening times here.

    Delivery Information

     

    We are here to help!

    Our dedicated Customer Service team are here to make sure you find what you are looking for and to help you with orders and questions. Talk to us.


    Please note     there may be delays and disruptions to delivery services that fall outside of our control. For more information on shipping times and terms from our postal partners, please check their respective websites: Royal Mail, DHL and Parcel Force.

     

    UK Delivery

    Free shipping on all UK orders above £50.

    For orders below £50, shipping is £5.95.

    We aim to deliver your order (save for Art, see below) within 3 - 5 working days.

     

    International Delivery

    We are delighted to announce that we're shipping to Europe again.

    Shipping costs will be calculated at checkout, based on weight and destination. 

    For all orders outside the UK, VAT is deducted from your order at checkout. Upon arrival in your country, your order may be subject to customs duties, taxes and courier handling fees. You are responsible for paying any charges levied by the courier and the local customs office. These vary by destination, please check with your local customs office for more information.

     

    Art Delivery

    We have a dedicated team who carefully prepares your artworks for shipment. We aim to deliver your artwork within 14 days.

    All unframed art is available for delivery. Framed art that is not available for delivery can be collected from the RA Shop or quoted for courier. For more information talk to us.

     

    Undelivered Orders

    We hope it doesn't happen! But in the event that your order cannot be delivered and is returned to the RA, your order will be cancelled and the value refunded, excluding the postage costs.

     

    (Updated 3 May 2022)

    We are here to help!

    Our dedicated Customer Service team are working remotely to make sure you find what you are looking for and to help you with orders and questions. Talk to us.

    Our small team are working as quickly and safely as possible to prepare and send online orders.


    Please note there may be delays and disruptions to delivery services that fall outside of our control. For more information on shipping times and terms from our postal partners, please check their respective websites: Royal Mail, DHL and Parcel Force.

     

    UK Delivery

    Enjoy free shipping on all UK orders throughout April with code APRILFREEPOST*

    *excluding certain products, specified on the product page

     

    International Delivery

    International delivery will be calculated at checkout, based on weight and destination.

    For orders outside the UK, you will be responsible for paying any customs duty and taxes in your own country.

     

    Brexit & EEA Shipping

    For you lovely customers within the EEA, you may wish to hold off ordering with us for the moment. We have temporarily stopped shipping to EEA countries.

    Any orders placed with us will not be sent until further notice.

    We will review and update our Deliveries page regularly, so please check in with us again or talk to us.

     

    The European Economic Area (EEA) includes EU countries listed below, as well as: Iceland, Liechtenstein and Norway.

    EU Countries (EU)

    Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

    Switzerland is not an EU or EEA member but is part of the single market.

     

    Art Delivery

    We have a dedicated team who carefully prepare your artworks for shipment. We aim to deliver your art within 14 days. 

    All unframed art is available for delivery. Framed art that is not available for delivery can be collected from the RA Shop or quoted for courier. For more information talk to us.

     

    Undelivered Orders

    We hope it doesn't happen! But in the event that your order cannot be delivered and is returned to the RA Warehouse or Art Store, we will contact you to arrange a redelivery. We will hold your order for 3 weeks. If we haven't heard from you in this time, your order will be cancelled and the value refunded.

     

    (Updated 1 April 2022)

    Christmas Delivery

    Our last order date for guaranteed Christmas delivery has now passed. Our warehouse will continue to send out orders until 23 December and recommence 4 January.

    Please note, our offices and warehouse will be taking a break for the holidays from 24 December to 4 January. We will not be sending orders during this time.

     

    Please note there may be delays and disruptions to delivery services which fall outside of our control. For more information on shipping times and terms from our postal partners, please check their respective websites: Royal Mail, DHL and Parcel Force.

     

    Service Update (updated 19 March 2020)

    We want to make sure your order reaches you as safely as possible. Therefore, due to the outbreak of COVID-19, all orders will be dispatched once the RA has reopened. We will be in touch once the RA has reopened and once your order has been dispatched. If you have any questions regarding your order please get in touch here and we will be happy to assist.

    During this period our Refunds & returns policy is extended.

    UK Orders

    Free shipping on all UK orders above £50*

    For orders below £50, shipping is £5.95

    Age Restricted Products

    Age restricted goods including alcohol and products containing alcohol are not currently available to deliver and cannot be ordered online.

    Overseas Orders

    Please note that for international orders outside the EU, the recipient is responsible for paying customs duty and taxes prevailing in their own country, not the Royal Academy of Arts or its trading company RA Enterprises Ltd.Orders to Scottish Islands and international destinations are charged according to weight and destination. This will be calculated at checkout. In the event that your parcel is being held at one of Parcel Force's Depots and you wish to get in touch with the Depot, please use the Parcel Force Depot Finder

    RA Editions Orders

    All purchases of unframed prints from the RA Editions store will be dispatched once the RA has reopened. Delivery charges are detailed below. Please note that purchases of unique works that are for collection only will only be available for collection once the RA has reopened. The RA Editions Team will be in touch regarding all orders upon the RA reopening. Alternatively if you would like to contact them, you can do so on here or call 0207 300 5933.

    Art Sales Delivery Charges

    Undelivered Orders

    In the event that your order cannot be delivered once the RA has reopened and is returned to the RA warehouse, we will contact you to arrange a redelivery. We will hold your order for 3 weeks from that time. If after this time we have not received a reply, your order will be refunded to you.

    Service Update (updated 19 March 2020)

    We want to make sure your order reaches you as safely as possible. Therefore, due to the outbreak of COVID-19, all orders will be dispatched once the RA has reopened. We will be in touch once the RA has reopened and once your order has been dispatched. If you have any questions regarding your order please get in touch here and we will be happy to assist.

    During this period our Refunds & returns policy is extended.

    UK Orders

    FREE delivery on all UK orders of £50 or more.

    Delivery charge: £5.95 per order to a single UK, Isle of Man or Channel Islands address. 

    Age Restricted Products

    Age restricted goods including alcohol and products containing alcohol are not currently available to deliver and cannot be ordered online.

    Overseas Orders

    Please note that for international orders outside the EU, the recipient is responsible for paying customs duty and taxes prevailing in their own country, not the Royal Academy of Arts or its trading company RA Enterprises Ltd.Orders to Scottish Islands and international destinations are charged according to weight and destination. This will be calculated at checkout. In the event that your parcel is being held at one of Parcel Force's Depots and you wish to get in touch with the Depot, please use the Parcel Force Depot Finder

    RA Editions Orders

    All purchases of unframed prints from the RA Editions store will be dispatched once the RA has reopened. Delivery charges are detailed below. Please note that purchases of unique works that are for collection only will only be available for collection once the RA has reopened. The RA Editions Team will be in touch regarding all orders upon the RA reopening. Alternatively if you would like to contact them, you can do so on here or call 0207 300 5933.

    Art Sales Delivery Charges

    Undelivered Orders

    In the event that your order cannot be delivered once the RA has reopened and is returned to the RA warehouse, we will contact you to arrange a redelivery. We will hold your order for 3 weeks from that time. If after this time we have not received a reply, your order will be refunded to you.