Delivery Information

We are here to help!

Our dedicated Customer Service team are working remotely to make sure you find what you are looking for and to help you with orders and questions. Talk to us.

Our small team are working as quickly and safely as possible to prepare and send online orders.

Please note there may be delays and disruptions to delivery services which fall outside of our control. For more information on shipping times and terms from our postal partners, please check their respective websites: Royal Mail, DHL and Parcel Force.

UK Delivery

UK P&P is £5.95 for orders below £50 

Free UK shipping on orders above £50**

All unframed Art and a selection of our framed Art is available for delivery. Framed art which is not available for delivery can be collected or quoted for courier.

You can find our Art Delivery costs below. 

**excluding Art or where specified on a product page

International Delivery

International delivery (including Scottish islands) will be calculated at Checkout, based on weight and destination.

For orders outside the UK, you will be responsible for paying any customs duty and taxes in your own country.

Brexit & EEA Shipping

For you lovely customers within the EEA, you may wish to hold off ordering with us for the moment. We have temporarily stopped shipping to EEA countries.

Any orders placed with us will not be sent until further notice.

We will review and update our Deliveries page regularly, so please check in with us again or talk to us.

The European Economic Area (EEA) includes EU countries listed below, as well as: Iceland, Liechtenstein and Norway.

EU Countries (EU)

Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

Switzerland is not an EU or EEA member but is part of the single market.

Undelivered Orders

We hope it doesn't happen! But in the event that your order cannot be delivered and is returned to the RA Warehouse or Art Store, we will contact you to arrange a redelivery. We will hold your order for 3 weeks. If we haven't heard from you in this time, your order will be cancelled and the value refunded.

Art Delivery

In order to prepare your art carefully, our dedicated team pack orders weekly. Available for delivery, courier and collection. We work to have your art home within a fortnight.

(Updated 5 January 2022)

Christmas Delivery

Our last order date for guaranteed Christmas delivery has now passed. Our warehouse will continue to send out orders until 23 December and recommence 4 January.

Please note, our offices and warehouse will be taking a break for the holidays from 24 December to 4 January. We will not be sending orders during this time.

Please note there may be delays and disruptions to delivery services which fall outside of our control. For more information on shipping times and terms from our postal partners, please check their respective websites: Royal Mail, DHL and Parcel Force.

Service Update (updated 19 March 2020)

We want to make sure your order reaches you as safely as possible. Therefore, due to the outbreak of COVID-19, all orders will be dispatched once the RA has reopened. We will be in touch once the RA has reopened and once your order has been dispatched. If you have any questions regarding your order please get in touch here and we will be happy to assist.

During this period our Refunds & returns policy is extended.

UK Orders

FREE delivery on all UK orders of £50 or more.

Delivery charge: £5.95 per order to a single UK, Isle of Man or Channel Islands address. 

Age Restricted Products

Age restricted goods including alcohol and products containing alcohol are not currently available to deliver and cannot be ordered online.

Overseas Orders

Please note that for international orders outside the EU, the recipient is responsible for paying customs duty and taxes prevailing in their own country, not the Royal Academy of Arts or its trading company RA Enterprises Ltd.Orders to Scottish Islands and international destinations are charged according to weight and destination. This will be calculated at checkout. In the event that your parcel is being held at one of Parcel Force's Depots and you wish to get in touch with the Depot, please use the Parcel Force Depot Finder

RA Editions Orders

All purchases of unframed prints from the RA Editions store will be dispatched once the RA has reopened. Delivery charges are detailed below. Please note that purchases of unique works that are for collection only will only be available for collection once the RA has reopened. The RA Editions Team will be in touch regarding all orders upon the RA reopening. Alternatively if you would like to contact them, you can do so on here or call 0207 300 5933.

Undelivered Orders

In the event that your order cannot be delivered once the RA has reopened and is returned to the RA warehouse, we will contact you to arrange a redelivery. We will hold your order for 3 weeks from that time. If after this time we have not received a reply, your order will be refunded to you.

Service Update (updated 19 March 2020)

We want to make sure your order reaches you as safely as possible. Therefore, due to the outbreak of COVID-19, all orders will be dispatched once the RA has reopened. We will be in touch once the RA has reopened and once your order has been dispatched. If you have any questions regarding your order please get in touch here and we will be happy to assist.

During this period our Refunds & returns policy is extended.

UK Orders

FREE delivery on all UK orders of £50 or more.

Delivery charge: £5.95 per order to a single UK, Isle of Man or Channel Islands address. 

Age Restricted Products

Age restricted goods including alcohol and products containing alcohol are not currently available to deliver and cannot be ordered online.

Overseas Orders

Please note that for international orders outside the EU, the recipient is responsible for paying customs duty and taxes prevailing in their own country, not the Royal Academy of Arts or its trading company RA Enterprises Ltd.Orders to Scottish Islands and international destinations are charged according to weight and destination. This will be calculated at checkout. In the event that your parcel is being held at one of Parcel Force's Depots and you wish to get in touch with the Depot, please use the Parcel Force Depot Finder

RA Editions Orders

All purchases of unframed prints from the RA Editions store will be dispatched once the RA has reopened. Delivery charges are detailed below. Please note that purchases of unique works that are for collection only will only be available for collection once the RA has reopened. The RA Editions Team will be in touch regarding all orders upon the RA reopening. Alternatively if you would like to contact them, you can do so on here or call 0207 300 5933.

Undelivered Orders

In the event that your order cannot be delivered once the RA has reopened and is returned to the RA warehouse, we will contact you to arrange a redelivery. We will hold your order for 3 weeks from that time. If after this time we have not received a reply, your order will be refunded to you.