Delivery Information
UK Orders
FREE delivery on all UK orders of £50 or more.
Delivery times: Orders usually arrive within 3–5 working days following despatch, although please allow longer for international orders or out of stock items.
Please contact us after 21 working days in the rare circumstance of your order unfortunately not reaching you, and we will send a replacement.
Delivery charge: £5.95 per order to a single UK, Isle of Man or Channel Islands address.
We despatch using reliable services including Royal Mail 1st Class Post and Parcelforce 48hr service for heavy items.
Epic Posters by Surface View
For made to order Epic Posters by Surface View, please allow up to 14 working days for the order to be processed, printed and delivered within the UK. Delivery for orders internationally may take longer.
Are Regstricted Products
Age restricted goods including alcohol and products containing alcohol are not currently available to deliver and cannot be ordered online.
Overseas Orders
Please note that for international orders outside the EU, the recipient is responsible for paying customs duty and taxes prevailing in their own country, not the Royal Academy of Arts or its trading company RA Enterprises Ltd.Orders to Scottish Islands and international destinations are charged according to weight and destination. This will be calculated at checkout.In the event that your parcel is being held at one of Parcel Force's Depots and you wish to get in touch with the Depot, please use the Parcel Force Depot Finder
Delivery arrangements for purchased unframed prints from the RA Editions store are detailed below. Please note that unique works are collection only – if you would like advice on transportation options for unique works please contact raeditions@royalacademy.org.uk or call 0207 300 5933.
UK Orders
Delivery charge: £20 per order to a single UK mainland address. Delivery times: Orders usually arrive within 14 working days, although please allow up to 21 working days for delivery. We despatch using reliable services including Parcelforce and FedEx.
Undelivered Orders
In the event that your order cannot be delivered and is returned to the RA warehouse, we will contact you to arrange a redelivery. We will hold your order for 3 weeks. If after this time we have not received a reply, your order will be refunded to you.